The Department of Insurance and Financial Institutions (DIFI) is located in a multi-agency secured facility. All visitors must check-in with security prior to being granted access to the building. 

Visitors without an appointment may be asked to schedule an appointment for a future date prior to being granted access to the building. 

For Service of Process:

The Department of Insurance and Financial Institutions ONLY accepts service of legal process, accompanied by any documents that relate to the service . Administration accepts Service of Process Monday thru Friday, 9 am - 4 pm, closed 1 pm - 2 pm (except for state-observed holidays). For more information please visit the Service of Process page 

Please visit one of the following pages:

Have questions about an existing complaint? 

For the Insurance Division please call  602-364-2499 or email at [email protected].gov.

For the Financial Institutions or Enterprises call 602-771-2800 or email at [email protected].gov.

Please call us. 

For Insurance professionals please call 602-364-4457 or email - [email protected].

For Financial Enterprises please call 602-771-2800 or email - [email protected].

For Real Estate Appraisers please email - [email protected].

Please visit our directory and call the division. 

All requests for an in-person appointment will be reviewed by the corresponding division.  A staff member from that division will reach out either to obtain additional information or schedule an appointment on an as needed basis.