Submitted by Amanda.OHallor… on Wed, 10/26/2022 - 18:02

Certain policy forms and advertisements may be exempt from Arizona Revised Statutes, Title 20 filing requirements. Please review the Department's exemption order listing all exempt forms and advertisements.

The Department’s exemption order is issued pursuant to ARS §§ 20-1110(F) and 20-1691.08(F) and filed under Docket No. 22A-051-INS (the “Exemption Order”). The Exemption Order directly supersedes the Department’s previous exemption order filed under Docket No. 15A-005-INS. The Exemption Order is
available on the Department’s website at and has three exhibits (A, B, and C) that list the forms and advertisements that are exempt from filing.

Please note that while you may not need to file certain forms and advertisements pursuant to the Exemption Order, all products in use in Arizona must comply with all other applicable laws.



Submitted by Amanda.OHallor… on Tue, 06/07/2022 - 19:28

FROM: ADOT Motor Vehicle Division, Mandatory Insurance Unit

DATE: June 7, 2022

RE: MVD Insurance Reporting system changes and required actions
The current insurance reporting system for the ADOT Motor Vehicle Division is the Arizona
Mandatory Insurance Reporting System (AMIRS). ADOT will be transitioning from AMIRS to the Arizona Insurance Verification System (AZIVS) in the next few weeks.
This transition will require all insurance companies authorized to sell motor vehicle liability
insurance to register with the new system, beginning June 7, 2022.
Action Required: In order to onboard with the new system, you will need to go to and click on the “Register” link in the top menu. Registration is only
available to insurance companies that are licensed in AZ. Fill out the required information to
register with AZIVS. The AZIVS website is used for user registration, account management,
reporting, user management, and providing help to insurance companies. The AZIVS help desk
will contact you after your registration is approved, to begin the testing process.

Key Dates for insurance companies are:
- July 19th Deadline for insurance companies to register with AZIVS website;
- Sept 1st - Deadline for insurance companies to begin testing with AZIVS;
- Nov 7th - Deadline for insurance companies to move to production with AZIVS;
Arizona Revised Statutes Title 28, Chapter 9, Section 4148 mandates insurance company
reporting and gives the ADOT Director the authority to specify the format, schedule and manner of reporting. Failure to meet these key dates and deadlines will result in non-compliance and will prohibit further reporting to the State.
An Implementation Guide has been created to assist insurers with AZIVS compliance. To view
the Guide, go to, click on the “Help” link, then “Help For Insurance

If you have any questions about AZIVS, please send an email [email protected].






Submitted by Amanda.OHallor… on Tue, 04/19/2022 - 22:25


Phoenix - The Arizona Department of Insurance and Financial Institutions (DIFI) announced that insurers in the individual and small group major medical health insurance markets can choose to renew "transitional policies" for a policy year beginning after October 1, 2022, and thereafter until CMS modifies its non-enforcement policy.  Transitional policies are policies that individuals had in place before the Affordable Care Act went into full effect on January 1, 2014.  

This extension aligns with the extension announced by the Center for Consumer Information and Insurance Oversight (CCIIO) in Insurance Standards Bulletin Series – INFORMATION – Extension of Limited Non-Enforcement Policy through 2023 and Later Benefit Years.  The Bulletin gives insurers the option to annually renew applicable pre-2014 individual and small group policies until further notice.  Approximately 30,000 Arizonans have health insurance coverage through a transitional plan.

Insurers that elect to extend transitional coverage must send each policyholder a renewal notice that explains the offer to continue the transitional policy and includes information regarding any related price increase.  Conversely, insurers must send a 90-day notice for the final discontinuation of transitional plans.

The extension does not affect grandfathered policies issued prior to March 23, 2010 which can remain in effect as long as they maintain grandfathered status.



DIFI Fraud Unit Investigation Into Former Tucson Insurance Producer Results in Prison Sentence for Defrauding Elderly Victims

Submitted by Amanda.OHallor… on Mon, 12/27/2021 - 21:42
Fraud Unit

Tucson, AZ - Former Insurance producer Koreasa M. Williams, 46, of Tucson, was sentenced in Tucson Federal Court to 51 months in prison and 3 years’ probation for defrauding annuity clients.  

In December of 2018, an insurance company investigator filed a complaint with the Department of Insurance and Financial Institutions (DIFI) Fraud Unit, the Tucson Police Department and the Federal Bureau of Investigation (FBI). DIFI fraud investigators partnered with the Tucson FBI to conduct interviews, surveillance and background investigations in furtherance of this case. 

The investigation resulted in charges alleging that over an eight year period, Koreasa M. Williams, a licensed insurance producer in Tucson, defrauded her clients out of $1,064,522. Williams withdrew funds from nine annuity clients by forging their signatures on account withdrawal forms and then caused the victim insurance companies to wire the funds to her personal bank account. These actions were completed without the knowledge or permission of the mostly elderly victims.  

On May 15, 2019, Williams was indicted by a federal grand jury on 65 counts of wire fraud and eight counts of aggravated identity theft. Williams was arrested on May 21, 2019. On December 17, 2021, Williams was sentenced to 51 months in federal prison, three years’ probation and full restitution was ordered.

The United States Attorney’s Office, District of Arizona, handled the prosecution.



Submitted by admin on Tue, 09/07/2021 - 13:59

Phoenix AZ- The Arizona Department of Insurance and Financial Institutions (DIFI) is proud to announce Special Agent Floyd “Burt” Robinson has received the Western Region Chapter’s (WRC) International Association of Auto Theft Investigators (IAATI) Lee S. Cole Officer of the Year Award for demonstrated exceptional performance in the area of auto theft prevention and investigation at the 69th Annual IAATI Training Conference held in Denver, Colorado, August 8-13, 2021.

Special Agent Robinson is a member of DIFI’s Fraud Unit and is assigned full-time to the Vehicle Theft Task Force (VTTF).  Special Agent Robinson works daily with the DPS-led task force to investigate vehicle crime that includes theft, fraud, and many other crimes committed in conjunction with vehicle theft.  Special Agent Robinson’s ability and expertise in complex criminal investigations have led to several successful convictions of subjects involved in highly sophisticated criminal organizations. 

In addition to the individual recognition of Special Agent Robinson, the VTTF received the WRC’s IAATI Excellence Award for distinguishing themselves in a multi-disciplined motor vehicle crimes investigation. Last year, the VTTF recovered 1,445 stolen vehicles valued at more than $20.2 million, arrested 311 suspects,served 81 search warrants, responded to 2,995 requests for assistance, and provided 413 hours of training to criminal justice agencies. The VTTF is funded by an annual grant ($4.3M) from DIFI’s Automobile Theft Authority Division.

Also recognized at the conference was Ms. Nancy Temporado, VTTF Administrative Secretary, who received the Gary Labb Memorial Award for, “distinguished service, who in addition to regular duties, takes extraordinary efforts to provide training or information to law enforcement and insurance investigators.”

“I am proud to have Special Agent Robinson as part of the DIFI team, and I am pleased to see him and his colleagues on the Vehicle Theft Task Force specially recognized for their dedication and outstanding performance in addressing vehicle crime,” said DIFI Director Evan Daniels.

Frau Unit Award - Burt AZ TaskForce


Submitted by admin on Wed, 07/28/2021 - 11:58

Phoenix AZ- In March 2020, Governor Ducey issued Executive Order 2020-17 - Continuity of Work. This Executive Order cleared the way for the Department of Insurance and Financial Institutions (DIFI)  to issue provisional licenses due to COVID-related closure of exam centers and unavailability of fingerprint services. Since that time, DIFI has issued 4,826 provisional licenses to help Arizona residents establish work as adjusters, surplus line brokers, and insurance producers during the pandemic.

With the easing of pandemic restrictions, exam centers reopening, and fingerprint services available electronically, DIFI will discontinue accepting applications of provisional licenses effective June 7th, 2021.  Any application meeting the requirements received before this date will be processed. All active provisional license holders will have until their provisional license expiration date to pass the appropriate Arizona exam and complete any outstanding fingerprinting requirements.  Once these requirements have been met, the licensee shall notify the Department so the provisional license may be converted to a permanent license. Any provisional license expiring without meeting these requirements will require the applicant to reapply for a permanent license after having met these requirements. 

For additional information and resources, please visit


Submitted by admin on Wed, 07/28/2021 - 11:01


Phoenix AZ - The Department of Insurance and Financial Institutions (DIFI) announces a process improvement for submitting license applications and fingerprints.  Effective March 13, 2021, fingerprints submitted to DIFI for bail recovery agents and resident insurance professional licenses may be submitted electronically through the state-approved Electronic Fingerprinting Application Services vendor, Thales.

This improvement dramatically decreases processing times to issue a resident individual license from 9-14 days to 1-2 days.  The electronic submission option eliminates several steps in the paper process and associated mailing delays. DIFI anticipates that quicker licensing and registration time will enable people working in the insurance and bail recovery industries who require a license to enter the workplace sooner. 

While paper submission of license applications and fingerprints remains available, DIFI highly encourages using electronic submission to leverage the efficiency gains now available.  Electronic submission of fingerprints does not make any changes to who is required to be fingerprinted, only the process in which it can be accomplished.

Please see the attached document for a more detailed understanding of this process. 

Arizona DIFI Recognizes Mental Health Awareness Month

Submitted by admin on Wed, 03/03/2021 - 12:30
Arizona DIFI Recognizes Mental Health Awareness Month

After obtaining evidence of operating in Arizona as a money transmitter without a license, the Arizona Department of Insurance and Financial Institutions has issued a Cease and Desist Order regarding Oasiss Inc. dba Oasiss Money Exchange…… The order requires the company to cease operating until the company becomes licensed and issues a civil money penalty of $10,000. Arizona consumers using Oasiss Money Exchange for payments or remittances should double check all transactions to ensure proper accounting for all funds. “This Agency will not stand by when companies take shortcuts in their regulatory responsibilities,” said Director Evan G. Daniels. “Arizona businesses deserve a level playing field and Arizona consumers deserve the peace of mind of knowing the businesses they interact with are following the rules.”

AZ DIFI issues Cease and Desist Order to Oasiss Money Exchange

Submitted by admin on Wed, 03/03/2021 - 09:00
AZ DIFI issues Cease and Desist Order to Oasiss Money Exchange

Phoenix, AZ – Following an Arizona Department of Insurance and Financial Institutions’ (DIFI) Fraud Unit investigation and prosecution by the Arizona Attorney General’s Office, Cynthia A. Martin was sentenced to prison on January 8, 2021 for 1.5 years on two counts of attempt to commit aggravated taking ….. identity from a person/entity, a class 4 felony and one count of attempt to commit theft, a class 5 felony. Martin also was ordered to pay restitution for economic loss to all the victims in the amount of $786,904.77.

AZ Auto Theft Authority kicks off campaign to end vehicle crimes during holidays

Submitted by Anonymous (not verified) on Tue, 12/03/2019 - 16:06

AZ Auto Theft Authority kicks off campaign to end vehicle crimes during holidays GLENDALE, AZ (3TV/CBS 5) -- Car thieves are on the prowl this time of year, preying on unsuspecting holiday shoppers. Edy Sanchez of Glendale, recently had his car broken into in his gated community. "Yes, I get upset because I work really hard for my stuff, and for somebody else to take it away from me, I don't think it's fair," said Sanchez. Vehicle crime is a serious problem across the Valley and it may get worse.

Year after year, the number of car break-ins and auto thefts increases around the holidays. James McGuffin is the executive director of the Arizona Auto Theft Authority. He said that one of the reasons they see a spike in incidents is because drivers aren't taking enough precautions.